Frequently Asked Questions
Everything you need to know about our curated fashion collections.
How long does shipping take within the USA?
Standard shipping typically takes 3-7 business days, while expedited options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
Are your materials sustainably sourced?
Direction For Our Times USA is committed to ethical fashion. We prioritize working with manufacturers who use eco-friendly fabrics and fair labor practices.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I modify my order after it has been placed?
Because we process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately for assistance.